If the theme and plugin will not work then a refund will be given. For a refund, you must demand it within 7 days from the date of purchase of the product. For a refund, you can contact us at the address given below. As a refund, you will be given a coupon code that will be equal to the price of the product you have purchased. You can use this coupon code to buy any other product from store.provishal.com.